Your Visit With Us

Prepare for your visit with us ahead of time.

At Carolina Ophthalmology, we strive to make your visit pleasant and stress free!  We hope the following information will help you prepare for your visit with us.

If you are a new patient, please click the Patient Forms button for a list of forms you will be asked to fill out at your first visit. Printing out and filling in a Patient Information Form, a Health History Form, Assignment of Benefit Form, and a Financial Policy Form before your visit will save you time at our office.

All patients will review and sign a Financial Policy and Refraction* Services and Fee Policy.

*The Refraction is part of your eye examination when the Ophthalmic Technician determines your best vision and is necessary for a glasses/contact lens prescription. He/She will ask, “Which is better: 1 or 2?”

The refraction helps the doctor determine if your vision has changed and the overall health of your eyes. Some insurance companies do not cover this part of your visit. Therefore, you may be responsible for the $65.00 fee at the time services are rendered.


Make sure you bring your ID and Insurance information!

  • If you are an existing patient, you will be asked to verify your current demographic and medical information.
  • All patients should bring a valid Driver’s License and a current Insurance Card with you to your visit. Your Driver’s License is used to prevent identity theft and insurance fraud. Your Insurance Card is used to file your insurance claim and/or verify your insurance coverage.
  • Please contact your Insurance Company(s) to verify your “Vision Care” coverage. Please remember that ultimately it is your responsibility to know your insurance plan and benefits. You should know that most health plans do not cover yearly eye exams. We advise you to contact your insurance carrier prior to your visit for details of your coverage.
  • Check with your Primary Care Doctor if listed on your insurance card to determine if a referral is required for coverage.
  • Bring sunglasses with you to your appointment.
 As part of your examination, your pupils may be dilated. With dilation, most people experience light sensitivity and difficulty with close focusing (such as reading). The effects of the dilation can last up to several hours. We offer disposable sunglasses. Please ask a staff member if you should have any questions or concerns about dilation.
  • Your visit will include a pre-evaluation by an Ophthalmic Technician to provide information for the doctor’s examination. Your doctor will talk with you about your vision, eye health, glasses/contact lens prescriptions, medications and any follow up care if needed.

Enjoy Life! With better Vision

Stop struggling with your eyesight! Now is the time to schedule your cataract evaluation with Dr. Penke at Carolina Ophthalmology. Why not take our Self Evaluation Test to get started?

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